Impresa Field Service

Overview

Impresa FieldWork is a digital platform for field workers, planners, subcontractors and end customers with seamless communication, efficient planning, scheduling and resource utilization. It thereby improves customer satisfaction, operational efficiency and cost savings.

Mobile Task Management

Field workers can receive work orders, access detailed task information, capture data, and submit reports using mobile devices, eliminating paperwork, reducing errors, and accelerating task completion. It includes the tasks related to consumer indexing, meter installation, replacement or repair.

Real-time Workforce Visibility

Real-time visibility of field workers’ locations, statuses and assigned tasks, allowing supervisors to efficiently manage and allocate resources.

Intelligent Work Management

The application allows optimization of scheduling and dispatching by considering factors such as worker skills, location, availability, and priority, ensuring that the right person is assigned to the right task at the right time.

Collaboration and Communication

The application facilitates seamless communication between field and workers, supervision, and back-office teams through instant messaging, notifications and data sharing, fostering collaboration and ensuring timely updates.